1. Introduction
Transguard Kitchen Maintenance Solutions (“KMS”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us.
2. Information We Collect
We may collect:
Personal Information:
- Name
- Company name
- Email address
- Phone number
- Service inquiry details
Technical Information:
- IP address
- Browser type
- Device information
- Cookies and usage data
3. How We Use Your Information
We use your information to:
- Respond to service inquiries
- Provide quotations
- Administer Annual Maintenance Contracts
- Improve website functionality
- Manage call-out requests
- Communicate updates
We do not sell your personal data.
4. Legal Basis for Processing
We process data based on:
- Legitimate business interest
- Contractual necessity
- Legal compliance
- User consent where applicable
5. Data Sharing
We may share information with:
- Transguard Group affiliates
- Subcontractors engaged for service delivery
- Regulatory authorities where required
All third parties are required to protect your data.
6. Data Retention
We retain personal information:
- For the duration of active service engagement
- As required for contractual or legal obligations
- For accounting and regulatory compliance
All third parties are required to protect your data.
7. Data Security
We implement reasonable technical and organisational measures including:
- Secure email systems
- Restricted internal access
- Secure data storage
- Controlled subcontractor access
8. Cookies
Our website may use cookies to:
- Improve user experience
- Monitor site performance
- Analyse visitor behaviour
You may disable cookies through your browser settings.
9. Your Rights
Subject to UAE data protection laws, you may request:
- Access to your personal data
- Correction of inaccurate data
- Deletion of data where applicable
- Withdrawal of consent
Requests can be made via email.
10. International Transfers
If data is transferred outside the UAE, we ensure appropriate safeguards are in place.
11. Contact Information
For privacy-related inquiries:
Email: kms@transguardgroup.com
Phone: 800 84 567
Phone: 800 84 567
12. Policy Updates
We may update this Privacy Policy periodically. The latest version will always be available on this page.